§ Operations
Service status
Measuring…
Components
- Database (PostgreSQL)Measuring
- Queue & cache (Redis)Measuring
- Evidence storage (MinIO)Measuring
- Sovereign inference (SPT Models)Measuring
- Knowledge bases (NeoRAG)Measuring
- Autopilot — submission dispatchMeasuring
- Autopilot — scheduled generationMeasuring
The component states above are measured live by the platform's health probe and refreshed every minute.
Past incidents
No notable incident in the last thirty days.
Scheduled maintenance
No scheduled maintenance at this time.
Availability target
Availability target : 99.5 % per month on paid plans, 99.9 % on the Business plan. It is a target, not a commitment : the Terms define neither an SLA nor service credits. The Free plan has no stated target. The calculation excludes scheduled maintenance windows announced at least 48 hours in advance.
Incident contact
To report an incident outside this page :
- E-mail : contact@sponge-theory.ai
- Twitter/X : @sponge_theory (followed during business hours)
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